DIRECTIONS EMEA 2026 · PARIS · 27–29 OCTOBER
Service Is The New Growth Engine
The Field Service Opportunity Hiding in Your BC Customer Base
Your Business Central customers may already have the next growth opportunity waiting for you.If they have technicians in the field, manage service contracts or maintain equipment, there could be a Field Service opportunity worth exploring.Meet Handyman at Directions EMEA 2026 and discover how we can turn those opportunities into strong business cases – together.
Your next Field Service opportunity may already be in your customer base
- Technicians in the field. Your customer has a growing team of technicians installing, servicing, inspecting or repairing equipment at customer sites.
- Recurring service. Service contracts, preventive maintenance and recurring visits are becoming an important part of the business.
- Growing complexity. More technicians, customers, assets and service jobs are making planning and daily operations harder to manage.
- Disconnected field and ERP. Information from the field still depends on emails, paperwork, spreadsheets or separate systems before it reaches Business Central.
- Moving to Business Central. A move from NAV or another ERP to Business Central creates a natural opportunity to rethink how Field Service should work.
- Outgrowing the current solution. The customer has outgrown a simple Field Service tool and needs a solution that can support the next stage of growth.
Recognise one of these situations? There may be a business opportunity worth exploring together
Where can we build a business case together?
Your customer is moving to Business Central
Turn an ERP change into a bigger opportunity
A customer moving from NAV or another ERP to Business Central may also need to rethink how service is managed. Together, we can create a solution that connects Business Central with the work happening in the field.
Your BC customer needs better Field Service
Create more value in an existing customer relationship
You already know the customer and their business. If their service operation has outgrown its current setup, Handyman can add the Field Service capabilities they need – while you remain their trusted Business Central partner.
You want to win a new Business Central customer
Make Field Service part of your competitive advantage
Sometimes the right Field Service solution can strengthen the overall Business Central proposal. We can bring our Field Service expertise into the opportunity and help build a stronger business case together.
A Handyman customer needs a Business Central partner
New opportunities can go both ways
Our customers also change ERP systems, move from NAV to Business Central or look for a new BC partner. When there is a good match, that can create an opportunity for our partners too.
Different starting points. One shared opportunity.
Bring the Business Central expertise. We bring the Field Service expertise.
Together, we build the business case around what the customer actually needs.
LIVE AT DIRECTIONS EMEA 2026:
Service Is The New Growth Engine
The Field Service Opportunity Hiding in Your BC Customer Base
Your Business Central customers already trust you with the heart of their business. But what happens when their service operations grow beyond what the ERP alone can support?
There may be a Field Service opportunity hiding in the customer base you already have.
In this session, we explore how Business Central partners can recognise those opportunities – and turn them into new business, stronger customer relationships and long-term growth.
What will you take away?
Spot the opportunity
Learn what to look for in your existing BC customer base.
Start the right conversation
Understand when Field Service becomes a natural next step for a customer.
Build a stronger offering
See how Field Service can add value to your Business Central proposition.
Create business together
Explore how BC partners and Handyman can combine their expertise to build and win the right opportunities.
Meet the speakers
Christoph Brüntrup
Country Manager Germany, Handyman
Wilfried Reiner Guhle
Partner Manager, Handyman
Jan Vedsegaard
Account Manager, Handyman
[DATE] · [TIME] · [ROOM]
[Add the session to your agenda]
A Field Service partner you can trust with your customers
Field Service is what we do:
A partner with a clear focus
Field Service Management is our core business. It is where we invest our people, product development and expertise – and what we have been doing for more than 30 years.
Built for Business Central:
Integration we take responsibility for
We build and maintain our Business Central integration ourselves. A dedicated team keeps it up to date, so you can offer your customers a proven connection between ERP and Field Service.
The right customer – not just any customer:
We qualify opportunities together
We ask the difficult questions early. If Handyman is not the right fit, we would rather say so than build a weak business case. When there is a fit, we work with you to make the case as strong as possible.
A proven way to deliver:
Clear processes from opportunity to implementation
We bring Field Service expertise into both the sales process and the project. With clear processes for standard implementation and more advanced configuration, everyone knows what to expect.
Why Business Central partners work with Handyman
A strong partnership is about more than connecting two systems. It is about combining expertise, creating value for customers and building new business opportunities together.
Business Central at the core. Handyman in the field.
Business Central:
Keep the business connected
Customers, items, projects, financial data and invoicing stay connected to the customer’s Business Central environment.
Handyman:
Run the service operation
Plan and manage work orders, technicians, assets, service contracts and documentation – with mobile tools built for work in the field.
One connected service process:
From ERP to the field – and back again
Relevant data flows between Business Central and Handyman, reducing double work and giving both office staff and field technicians the information they need.
Built for the Field Service customers in your BC portfolio
30+ years
of Field Service experience
We have focused on Field Service Management for more than three decades.
45,000+
technicians using Handyman
Every day, thousands of technicians rely on Handyman to get their work done in the field.
Built to scale
for demanding service operations
From growing service teams to larger and enterprise organisations with complex Field Service requirements.
Across Europe
with strong local presence
We work with customers and partners across Europe, with a strong presence in Denmark, Norway, Sweden and Germany.
Do you have customers in these industries?
- Manufacturing with Service Departments. Installation, maintenance and after-sales service.
- Construction & Installation. Installation, inspection, maintenance and service in the field.
- Energy. Service and maintenance of energy assets and infrastructure.
- Utilities & Facility Management. Recurring service across buildings, facilities and distributed assets.
- Healthcare & Medical Equipment. Service, maintenance and documentation of technical and medical equipment.
- Rental & Equipment Service. Keeping equipment maintained, available and ready for use.
- Telecom, Fiber & Infrastructure. Field operations across projects, assets and infrastructure.
- Industrial Service. Complex service operations with high demands on planning, documentation and service history.
Let’s talk Field Service in Paris
Have a customer with a Field Service challenge? Looking for a strong FSM partner? Or simply curious about the opportunities in your Business Central customer base?
Come and meet us at Directions EMEA. Bring a customer case, a business opportunity or just a question – and let’s explore where we could create value together.
Christoph Brüntrup
Country Manager Germany
Talk to Christoph about Field Service opportunities, the Handyman business and how we work with customers and partners.
Wilfried Reiner Guhle
Partner Manager
Talk to Wilfried about becoming a Handyman partner, building opportunities together and how we support our partner network.
Jan Vedsegaard
Account Manager
Talk to Jan about customer cases, Field Service requirements and how Handyman and Business Central can work together in practice.
Find us at booth [XX]
Directions EMEA 2026 · Paris · 27–29 October