Field Service Management Software

Field service management (FSM) software is a digital tool that helps companies manage employees and tasks outside the office. It connects field technicians and office staff in one platform, making it easier to handle scheduling, resource planning, work orders, documentation, time and material tracking, invoicing, and customer communication. The result is less manual work, fewer errors, and more efficient service delivery.

Any company that sends technicians or service staff into the field can benefit from field service management software. This includes industries like electrical installation, HVAC, facility management, construction, industrial services, medical technology, and more. By digitizing scheduling, documentation, invoicing, and customer communication, field service management software helps both small and large service organizations reduce admin work, cut errors, and deliver faster, more reliable service.

Handyman is a professional field service management software used daily by more than 45,000 service technicians and installers. Handyman offers a wide range of features developed in collaboration with service companies – from time tracking to advanced project and case management. The software makes it easy and intuitive for both office staff and field technicians to maintain a clear overview of tasks, time and material usage, contracts, and invoicing.

Handyman offers flexible pricing so you only pay for the users you actually need — nothing more. This means your costs scale with your business, whether you have a small team or a large workforce. Discover our pricing here.

You are fully up and running with Handyman within 6–10 weeks of our first meeting. Our team provides personal, hands-on support throughout the setup to ensure a smooth implementation tailored to your workflows.

Handyman integrates seamlessly with more than 40 systems, including leading ERPs like Microsoft Dynamics 365 Business Central and SAP. This ensures your field service processes connect smoothly with the tools you already use. See the full list here.

Handyman is available in the following languages: English, Danish, Swedish, Norwegian, Finnish, German, French, Dutch, Italian, Spanish, Hungarian, and Czech. Handyman is continuously developed based on user needs, and new languages are added on an ongoing basis.

With Handyman, you can choose the setup that suits your business best. Most customers use Handyman Cloud (delivered as SaaS), where GSGroup takes care of hosting, security, and updates — ensuring you always have the latest version without worrying about IT infrastructure. Hosting is done on secure servers from trusted European partners. If you prefer, Handyman can also be installed and run on-premise in your own environment.

Handyman’s developers work closely with its customers. This means that all features, modules, and integrations are created based on concrete and current market needs. And it also means that, as a customer, you benefit from our collaboration with international innovative brands and first movers in field service who are at the forefront of the industry.

We provide support in English as well as local support in Danish, Swedish, Norwegian, and German. Our team is available by phone Monday to Thursday from 8:00–16:00 and Friday from 8:00–15:00, and you can always reach us by email. Whether you need technical assistance or guidance on using Handyman, we’re here to help.