Today, mechanical and plant engineering is a very service-oriented industry. Customer service is a key differentiator from competitors and therefore the focus of every machine and plant manufacturer. In addition to installation and repair, especially the maintenance of large machines and equipment is an important task m customer service. For example, maintenance histories must be available at all times in addition to the existing installed base so that maintenance processes can run smoothly.
Connection to various CAFM systems (Computer Added Facility Management System)
Deep integration up to the transfer of individual values from checklists possible.
Today, mechanical and plant engineering is a very service-oriented industry. Customer service is a key differentiator from competitors and therefore the focus of every machine and plant manufacturer. In addition to installation and repair, the maintenance of large machines and systems is an important customer service task. For example, the maintenance history must be available at all times in addition to the existing installed base so that maintenance processes can run smoothly.
As a leading provider of field service management software in the mechanical and plant engineering industry, Handyman has many years of experience and extensive branch know-how. Our software is tailored to the specific requirements and challenges of this industry and enables companies to design their processes efficiently and increase the productivity of their employees. Customers from this industry value our expertise and are highly satisfied with the benefits they experience when using our software.
"Handyman is used to record all orders, and this makes it easier for us to decide which service technician is suitable for the job, what equipment is needed, etc. This provides the basis for both the execution of orders and simplified invoicing."
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