HANDYMAN ENABLES SELECTLINE MOBILE DATA COLLECTION BY SERVICE TECHNICIANS

The Handyman field service software is connected to the Selectline ERP system via a standard interface. Service technicians can thus process their orders mobile and offline with the Handyman field service app. Billing is done as usual in Selectline. Thanks to the Selectline interface, this means you don't have to type work tickets, timesheets or other forms filled out by the technician on the road into Selectline.
Depending on your needs, you can use Handyman Office in addition to Selectline as a complete service management software. Here you can manage the installed base / equipment and create maintenance plans for the customers entered in Selectline. Order management is also carried out in the Handyman Office field service software. Handyman Resource Planning provides a comprehensive, easy-to-use solution for technician resource planning. In addition, your dispatchers can use Handyman route planning - making route planning and route optimization a breeze.
New jobs can be created in Handyman Office, but also by the technician himself in the Handyman Mobile customer service app. In the mobile app, the customer service technician creates his digital service report incl. a service report. mobile time recording, electronic warehouse management, mobile processing of checklists, photo documentation and electronic signature of the customer. Of course, Handyman Mobile is also available offline when there is no network coverage. In field service, this is indispensable. Via the interface, completed orders are transferred electronically from Mobile to Selectline - without any paper at all. The interface uses existing standard Selectline features and does not require any programming in Selectline. This makes Handyman the best alternative to add mobile data capture, mobile time tracking or customer service capabilities to Selectline.