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Every IT service provider who provides services on-site at the customer’s knows these problems: At the end of the month, the employees‘ timesheets are not complete, and the services already provided cannot be billed. The on-site technician takes far too long to fix the problem on a printer because he lacks information about what his colleagues have done on previous jobs.
Companies that use Handyman no longer have these difficulties: thanks to the app, working time recording is seamless, complete and always up-to-date. The service history can be viewed at any time – right down to the checklists completed in the past.
Do you offer your customers innovative IT solutions? With Handyman, you are also fully in line with the trend in mobile business.
Connection to various CAFM systems (Computer Added Facility Management System)
Deep integration up to the transfer of individual values from checklists possible.
IT service providers appreciate Handyman’s wide range of application options. Resource planning enables easy scheduling – especially for urgent troubleshooting jobs. The maintenance planner automatically generates the work orders for regularly recurring tasks. Especially in IT service, the checklist function is heavily used. This ensures that all settings are made and documented correctly. In IT consulting Handyman is often used for mobile time tracking / as a timesheet app.
Smaller IT system houses and self-employed people often use Handyman with enterprise resource planning systems such as Lexware mobile. Larger service providers often use Handyman with an interface to Navision / Microsoft Dynamics NAV as a mobile service app or with SAP Business One.
"Handyman is used to record all orders, and this makes it easier for us to decide which service technician is suitable for the job, what equipment is needed, etc. This provides the basis for both the execution of orders and simplified invoicing."
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Would you like to learn more about Handyman? Get in touch with us – via the contact form, by e-mail or give us a call. Depending on your wishes, we will send you further information material, make an appointment for a personal demo or send you an exclusive case study.
T: +49 231 222 456 9-0
E: info@gsgroup.de
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