Field Service software for the Construction Industry
Handyman helps you bring structure and control to your field operations. Plan, execute, and document every job digitally — so your teams can focus on their core expertise
We Understand the Construction Reality
- Health, environment, safety and quality (HESQ)
- Challenges with collecting communication and documentation from many different partners into one common system
- Hard to handle serveral service contracts and serviceagreements with different SLA`s and terms
- High demand of documentation and regulation needs
- Coordinate operations with external subcontractors
- Lack of communication between office and site
- Manual reporting and lost documentation
- Poor visibility of technician workload and availability
- Delayed invoicing and unclear operation tracking
- No structure for warranty and after-service jobs
All-in-one Platform
Mobile App for Technicians
Time Tracking
Material & Warehouse
Photo Documentation
Checklists
Service Management
Maintenance
Offering
Order Management
Bill’s
Resource Planning
Routes Optimization
Reports & Evaluations
ERP Integration
Other Functions
How Handyman Simplifies Construction Service
- Centralized job planning and resource scheduling
- Digital work orders and mobile checklists
- Real-time tracking of progress, time, and materials
- Seamless coordination between operations and service tasks in what ever language you prefer
- Automated job updates and customer notifications
- Automatic price indexation on service contracts – Ensure every contract follows annual cost and CPI adjustments, preventing revenue loss
- Full integration with your ERP for invoicing and cost control
- Handyman automates more than workflows — it protects your margins and revenue over time.
Customer Portal & Automation
With Handyman’s Customer Portal:
- Customers or site managers can view job progress, inspection results, and reports in real time
- Submit new service requests directly in the portal
- Exchange documentation and approvals in one secure place
- Receive automated notifications or SMS updates when maintenance is scheduled or completed
- You can even trigger event-based alerts, such as sending an SMS to confirm a scheduled grid inspection date — fully automated from the service order.
Offline & Secure Operations
Reliable, Resilient, and Ready — Even Without Connectivity
- Continue operations without network access
- Secure local data storage and automatic synchronization
- Full compliance and documentation integrity
- Guaranteed business continuity in any environment
- In a world of uncertainty and rising cyber threats, Handyman ensures uninterrupted service and total data control.
Don't take our word for it
Protect Your Revenue with Automatic Indexation
- Fully automated annual or quarterly index adjustments
- Supports multiple index categories and formulas (CPI, energy cost, labor index, etc.)
- Instant recalculation across all active contracts
- Prevents revenue leakage and margin erosion
- Protect profitability without adding manual work — Handyman takes care of every adjustment for you.
Why Invest in a Field Service Management System?
Field service software is a must for service companies that want to stay competitive, improve efficiency, and meet growing customer expectations. By digitizing workflows and connecting your office with technicians in the field, you achieve measurable gains in revenue and customer loyalty.
Studies confirms the benefits of field service software:
- Reduce errors. Reduce billing mistakes by up to 30%.
- Lower churn. Reduce customer churn by 10–20%.
- Reduce delays. Reduce maintenance delays by up to 30%.
- Boost efficiency. Decrease admin work by 40–60%.
- Raise customer satisfaction. Impprove service quality and transparency.
- Increase productivity. Empower teams to get more done with fewer resources.
- Grow revenue. Achieve a 10–20% increase within 1–2 years.
FREQUENTLY ASKED QUESTIONS
Field service management (FSM) software is a digital tool that helps companies manage employees and tasks outside the office. It connects field technicians and office staff in one platform, making it easier to handle scheduling, resource planning, work orders, documentation, time and material tracking, invoicing, and customer communication. The result is less manual work, fewer errors, and more efficient service delivery.
Any company that sends technicians or service staff into the field can benefit from field service management software. This includes industries like electrical installation, HVAC, facility management, construction, industrial services, medical technology, and more. By digitizing scheduling, documentation, invoicing, and customer communication, field service management software helps both small and large service organizations reduce admin work, cut errors, and deliver faster, more reliable service.
Handyman is a professional field service management software used daily by more than 45,000 service technicians and installers. Handyman offers a wide range of features developed in collaboration with service companies – from time tracking to advanced project and case management. The software makes it easy and intuitive for both office staff and field technicians to maintain a clear overview of tasks, time and material usage, contracts, and invoicing.
Handyman offers flexible pricing so you only pay for the users you actually need — nothing more. This means your costs scale with your business, whether you have a small team or a large workforce. See our pricing here.
You are fully up and running with Handyman within 6–10 weeks of our first meeting. Our team provides personal, hands-on support throughout the setup to ensure a smooth implementation tailored to your workflows.
Handyman integrates seamlessly with more than 40 systems, including leading ERPs like Microsoft Dynamics 365 Business Central and SAP. This ensures your field service processes connect smoothly with the tools you already use. See the full list here.
Handyman is available in the following languages: English, Danish, Swedish, Norwegian, Finnish, German, French, Dutch, Italian, Spanish, Hungarian, and Czech. Handyman is continuously developed based on user needs, and new languages are added on an ongoing basis.
With Handyman, you can choose the setup that suits your business best. Most customers use Handyman Cloud (delivered as SaaS), where GSGroup takes care of hosting, security, and updates — ensuring you always have the latest version without worrying about IT infrastructure. Hosting is done on secure servers from trusted European partners. If you prefer, Handyman can also be installed and run on-premise in your own environment.
Handyman’s developers work closely with its customers. This means that all features, modules, and integrations are created based on concrete and current market needs. And it also means that, as a customer, you benefit from our collaboration with international innovative brands and first movers in field service who are at the forefront of the industry.
We provide support in English as well as local support in Danish, Swedish, Norwegian, and German. Our team is available by phone Monday to Thursday from 8:00–16:00 and Friday from 8:00–15:00, and you can always reach us by email. Whether you need technical assistance or guidance on using Handyman, we’re here to help.