Service Management Software

Built in Europe and trusted by 45,000+ service professionals, Handyman unifies service contracts, planned maintenance and work orders—connecting scheduling, asset history, checklists, customer updates and invoicing in one streamlined workflow. Deliver on SLAs, reduce admin and bill faster.

Why choose Handyman for Service Management?

Handyman gives service organisations end-to-end control of contracts, planned maintenance and work orders—so you stay compliant, keep customers informed and get invoices out faster.

Trusted across Europe. Over 45,000 professionals rely on Handyman in their daily service operations.
EU-built and hosted. Data stays in the EU with stringent security, GDPR compliance and local expertise.
Online or offline — always available. Technicians work uninterrupted in basements, remote sites or offshore with robust sync.
Digitised service workflows. Replace paper and spreadsheets with contract-driven tasks, checklists, approvals and documentation.
ERP-ready by design.Connect to Microsoft Dynamics 365 Business Central (and legacy NAV) or SAP with configurable interfaces.
Customer self-service. Let clients submit requests, approve quotes, follow status/SLA and download reports via the portal.
Cost-effective licensing. Scale per role and user—no Business Central licences needed for field technicians.

All-in-one service platform

Handyman centralises your entire service lifecycle—from contract setup and SLA rules to planned maintenance, dispatch, documentation, approvals and billing. Operate leaner, capture every billable item, and scale your service business without adding admin.

Mobile App for Technicians

Time Tracking

Material & Warehouse

Photo Documentation

Checklists

Service Management

Maintenance

Offering

Order Management

Bill’s

Resource Planning

Routes Optimization

Reports & Evaluations

ERP Integration

Other Functions

Built for your industry

Every service business is unique. Handyman adapts to sector-specific workflows, compliance and documentation—without custom code.

Why invest in Service Management Software?

If you manage service contracts, planned maintenance and recurring work, a dedicated service management platform is the fastest way to stay competitive, meet SLAs and delight customers. By connecting office teams with technicians and digitising every step—from scheduling and checklists to approvals and invoicing—you unlock measurable gains.

Fewer invoice disputes. Cut billing mistakes by up to 30% with structured time/material capture.
Better retention. Transparency and predictable service can lower churn by 10–20%.
Shorter delays. Planned work and parts readiness reduce maintenance overruns by up to 30%.
Less admin. Guided workflows and templates trim back-office effort by 40–60%.
Happier customers. Live status, documentation and clear SLAs raise satisfaction.
Higher productivity.Teams complete more jobs with the same resources.
Revenue growth. Many organisations see 10–20% uplift within 12–24 months through faster billing and better upsell.

Guide: The Future of Service Management

Digital transformation is reshaping service operations—from contract handling and preventive maintenance to customer communication and billing. In our white paper, The Future of Service Management Software, you’ll learn how to:

Automate contract-driven workflows. Standardise tasks, schedule recurring maintenance and generate service orders automatically.
Cut costs and lift margins. Use smarter approvals, ABC-style costing and faster invoicing to reduce leakage.
Delight customers. Offer self-service, live status updates and clearer documentation to raise satisfaction and retention.
Future-proof your stack. Combine predictive insights from asset history with robust ERP integrations (e.g., Business Central, SAP).
Make data-driven decisions. Track SLA performance, first-time fix and utilisation with actionable dashboards.

Don't take our word for it

„The personal highlight of our work with Handyman is that, in addition to the installed base, GSGroup has developed a room planner plug-in for us, which helps us immensley with the internal maintenance of our properties. The room planner provides a graphical site plan in which the locations of the objects in the individual rooms can be seen, and there are plans of individual systems including their components. The whole thing is dynamics so that all objects can be placed individually.“

"We needed support in terms of digitalisation and were in need of a software that is modular and covers every part of our requirements - Handyman looked promising at first sight. No one in our industry has a comparable system to Handyman. In the end, it helped us to score points in an important tender and win the customer for us."

„In addition to service and maintenance, the topic of "interface" was a decisive factor for handyman. We have connected our ERP system SelectLine ot the Handyman software and are thrilled with the seamless integration. The interface offers a convenient handling of master data maintenance and simplifies the invoicing of oders enormously.“

"Handyman offered us fast and efficient integration into Navision. We absolutely depended on this in the process flow. The service technicians can now can now process their service orders transparently and structured in Handyman and synchronise them directly with Navision. All times can be checked and can be checked and, if necessary, reworked super-fast by the clerks. invoicing can be carried out. In the past, there were always problems with meeting various payment deadlines, but that can no longer happen to us. can no longer happen to us."

HANDYMAN ROUTE PLANNING

Operational control and dispatch even easier

Route Planning
Route Optimization
Intuitive map view
Optional display of the current vehicle GPS position

HANDYMAN RESOURCE PLANNING

Graphical technical resource planning

resource planning and scheduling
simple planning via drag & drop
Different views for calender and GANTT
easy selection of resources by department, qualification and availability

Handyman Mobile

SERVICE TECHNICIAN APP FOR PHONES, TABLETS AND LAPTOPS

Mobile Time & Attendance
Recording of material consumption, optionally with mobile warehouse management
Mobile photo documentation
Mobile software for Android, iPhone/iPad and Windows
100% off-line capability thanks to sophisticated synchronization

Handyman Office

Order management & Service management

Installed Base / Device Management Management
Maintenance Scheduling
Creation and management of orders
Preparation of quotations and invoices
Reports and evaluations

FAQ: Service Management Software

What is service management software?

Service management software (also called a service management solution) digitises how you run contracts, planned maintenance and work orders. It connects office teams and field technicians in one platform for scheduling, resource planning, asset history, checklists, time & materials, documentation, approvals, invoicing and customer updates—cutting manual work and errors while improving SLA performance.

Who benefits from service management software?

Any organisation delivering recurring service or maintenance: electrical and HVAC, facilities, construction trades, industrial services, medical technology, utilities and energy, transport and more. By digitising planning, documentation, billing and communication, both small teams and large enterprises deliver faster, more reliable service with less admin.

What is Handyman?

Handyman is a professional service management platform used daily by 45,000+ technicians and installers. Co-developed with service companies, it combines mobile apps and office tools for full control of tasks, time and material usage, contracts, documentation and invoicing.

How much does Handyman cost?

Pricing is flexible and role-based, so you only pay for the users you need. Costs scale with your business—whether you’re running a compact service team or a nationwide workforce. Discover our prices here.

How quickly can we get started?

With Handyman Cloud (SaaS), you can be up and running fast. Standard configurations, ready-made checklists and proven ERP connectors shorten implementation so teams can start capturing value quickly.

Which integrations are available?

Handyman connects with 40+ systems, including leading ERPs such as Microsoft Dynamics 365 Business Central (and legacy NAV) plus SAP. This keeps your service process aligned with finance, inventory and payroll. (Ask us for the full list.)

Which languages are supported?

English, Danish, Swedish, Norwegian, Finnish, German, French, Dutch, Italian, Spanish, Hungarian and Czech. We continuously expand language support based on customer demand.

Cloud or on-premise—what are my options?

Most customers choose Handyman Cloud (SaaS) with secure EU hosting, managed updates and high availability. Prefer to run it yourself? Handyman is also available on-premise.

How is Handyman future-proofed?

Yes—our roadmap is driven by real customer needs across Europe. Features, modules and integrations are built with partners and first movers in service-intensive industries to keep you ahead.

What support do you offer?

You’ll get English-language support plus local teams in Danish, Swedish, Norwegian and German. We’re available by phone Monday–Thursday 08:00–16:00 and Friday 08:00–15:00, and always reachable by email.

SEE HANDYMAN IN ACTION

Book a free demo and let us show you the features that matter most to your business. You can also contact us directly, and our team will be happy to answer your questions.