Workflow management system
Handyman is a professional Workflow management system that helps service and operations organisations structure, automate and optimise their work processes. With one integrated platform, you gain full control of your entire workflow – from task creation and planning to documentation, approval and invoicing.
Why choose Handyman as your Workflow management system? app
- Proven in practice. The solution is used daily by more than 45,000 users across the Nordics and Germany and is thoroughly tested in technical and operations-intensive industries.
- Developed and hosted in Europe. Our workflow management software is delivered with secure EU hosting and a strong focus on compliance, data protection and high system availability.
- Supports both online and offline work. Employees can use the workflow management app in the field without internet access. Data synchronises automatically once connectivity is restored.
- Process automation. Standardised workflows, digital checklists and automated approvals reduce manual work and minimise errors.
- ERP and financial system integration. The Workflow management system integrates with Microsoft Dynamics 365 Business Central, SAP and other systems, ensuring seamless data flow between platforms.
- Digital customer portal. Give customers access to tasks, status updates and documentation through a self-service solution that strengthens collaboration.
- Scalable and flexible solution.Select the modules and features that match your organisation and expand as your business grows.
One integrated platform for your workflows
Mobile App for Technicians
Time Tracking
Material & Warehouse
Photo Documentation
Checklists
Service Management
Maintenance
Offering
Order Management
Bill’s
Resource Planning
Routes Optimization
Reports & Evaluations
ERP Integration
Other Functions
Designed for your industry and your processes
Why invest in a Workflow management system?
When workflows are managed manually or across multiple separate systems, inefficiencies, misunderstandings and unnecessary costs quickly arise.
A professional workflow management solution consolidates and automates your processes so that tasks move through your organisation in a structured way – from creation to completion.
Companies implementing workflow management software typically experience:
- Fewer errors in registration and approvals. Standardised processes and automated validations reduce manual mistakes.
- Shorter task handling times. Clear workflows and automatic notifications reduce waiting times and bottlenecks.
- Lower administrative costs. Automation of repetitive tasks frees up time for value-creating activities.
- Higher productivity across the organisation. Everyone works from the same up-to-date data and process structure.
- Improved customer experience and transparency. Faster follow-up and clear documentation strengthen trust and collaboration.
- Stronger financial performance and growth. Efficient workflows improve capacity utilisation and profitability.
Guide: The future of workflow management
Digitalisation is transforming how organisations structure and manage their work processes. Where workflows were previously handled manually or in isolated systems, modern organisations are moving towards integrated Workflow management systems that provide visibility and consistency across departments.
In our guide to the future of Field Service software, you will learn how a modern workflow management platform can help your organisation:
- Automate processes and approvals to increase efficiency.
- Reduce costs by eliminating manual tasks and bottlenecks.
- Improve collaboration between teams through transparent workflows.
- Integrate with ERP and other systems for a unified digital infrastructure.
- Make better decisions based on real-time data and process insights.
Don't take our word for it
HANDYMAN ROUTE PLANNING
Operational control and dispatch even easier
- Route Planning
- Route Optimization
- Intuitive map view
- Optional display of the current vehicle GPS position
HANDYMAN RESOURCE PLANNING
Graphical technical resource planning
- resource planning and scheduling
- simple planning via drag & drop
- Different views for calender and GANTT
- easy selection of resources by department, qualification and availability
Handyman Mobile
SERVICE TECHNICIAN APP FOR PHONES, TABLETS AND LAPTOPS
- Mobile Time & Attendance
- Recording of material consumption, optionally with mobile warehouse management
- Mobile photo documentation
- Mobile software for Android, iPhone/iPad and Windows
- 100% off-line capability thanks to sophisticated synchronization
Handyman Office
Order management & Service management
- Installed Base / Device Management Management
- Maintenance Scheduling
- Creation and management of orders
- Preparation of quotations and invoices
- Reports and evaluations
Frequently asked questions about Workflow management system
A Workflow management system is a digital solution that structures and automates a company’s work processes.
Also referred to as workflow management software, workflow management app or workflow management platform, it ensures that tasks move through predefined steps with clear responsibilities, approvals and documentation. This creates transparency and reduces manual errors.
Workflow management software is relevant for any organisation working with recurring processes, task management or approval flows.
This includes technical service, construction, facility management, industrial operations, installation, energy and utilities.
Both small teams and large enterprises can increase efficiency and gain better visibility by consolidating their workflows within one system.
Handyman is a professional workflow management platform used daily by more than 45,000 technicians and coordinators.
The solution combines a mobile workflow management app with an office-based system, ensuring that planning, execution, documentation and invoicing are managed within one connected workflow.
Pricing depends on company size, number of users and selected modules.
Handyman offers a flexible, role-based licensing model where you only pay for the features and users you need. The solution scales alongside your organisation.
With Handyman as a cloud-based workflow management solution (SaaS), implementation can be completed quickly.
Standard configuration, customisation options and ready-made integrations allow you to get started fast and begin creating value immediately.
Handyman integrates with a wide range of ERP and financial systems, including Microsoft Dynamics 365 Business Central (formerly NAV/Navision) and SAP.
This ensures that task, time and material data is automatically synchronised between systems.
Yes. The platform supports English, German, Swedish, Norwegian, Danish, Finnish and several other European languages. Additional language versions are added continuously.
Most customers choose Handyman as a cloud-based solution with secure EU hosting, automatic updates and high availability.
If required, the Workflow management system can also be delivered as an on-premise installation.
Yes. Handyman is continuously developed in close collaboration with customers across Europe. New features, modules and integrations ensure that the platform meets future requirements for efficient workflow management.
We provide English-language support as well as local teams in Germany, Sweden, Norway and Denmark.
Phone support is available on weekdays, and email enquiries are handled continuously to ensure you always receive assistance with your Workflow management system.